From Cart to Customer. Delivered
Bringing Your Brand Home— Seamlessly and Safely.
Getting your product into your customers’ hands is just as important as creating it, and often just as complex. EFW’s HomeNOW℠ service helps protect that experience with real-time order-level tracking, confirmed delivery appointments, and customer service support dedicated to your success.
From standard threshold delivery to White Glove service, HomeNOW℠ gives you and your customers the visibility needed to track shipments down to a single order. With appointment confirmation and professional delivery support, your product reaches its destination with the care your brand requires.
Home Delivery Options
HomeNowSM
HomeNow℠ is EFW’s premium home delivery service for brands that need dependable residential delivery, customer appointment support, shipment visibility, and professional service at the point of delivery.
Whether the shipment requires standard threshold delivery, Room of Choice service, or White Glove Assembly, HomeNow℠ helps your product arrive safely, on time, and with care.
Why Choose EFW
Nationwide and Cross-Border Reach
Seamless delivery coverage across North America, including all 50 states and Canada.
White-Glove Customer Care
Dedicated support teams provide appointment coordination, delivery updates, and a high-touch experience that reflects your brand at every step.
End-to-End Visibility
Track every shipment in real time with order-level visibility and integrated technology solutions.
Proactive Customer Support
24/7 Customer Service and Concierge Call Center support for delivery windows, appointment confirmation, and proactive updates.
An Extension of Your Brand
Professional, uniformed delivery teams help protect your brand reputation at the final mile.
Proven Delivery Experience
Performance tracking and customer feedback insights help maintain consistent service excellence.
Reverse Logistics
Returns and reverse logistics are key to the customer experience. EFW simplifies returns, exchanges, and pickups with proactive communication, shipment visibility, and professional handling for high-value or oversized items.
Streamline your returns process with EFW.
Technology
Strategic Home Delivery Coverage
EFW’s nationwide network helps you deliver faster, reach more customers, and create a reliable home delivery experience.
Partner with EFW for Home Delivery
EFW delivers reliable, high-touch home delivery solutions that support the customer experience from delivery through returns.